Covid-19 update:
WE ARE OPEN FOR DENTAL TREATMENTS DURING COVID-19 PANDEMIC
YOUR SAFETY IS OUR TOP PRIORITY
To our Valued, Loyal Patients and to New Patients,
Life has been anything but normal this spring and we sincerely hope you and your family are in good health. We are happy to inform you that WE ARE NOW OPEN and once again ABLE TO PROVIDE DENTAL CARE for you and your family. While many things have changed since the pandemic, one thing has remained the same: our commitment to your health and safety.
for dental treatment requests with dentists able to attend to your dental needs by phone and in person. All appointments are rescheduled, and treatments provided as directed by our regulatory bodies.
Should you have a dental emergency or request, please call the office first before coming in and, if we are unavailable to take the call immediately, please leave a detailed message for our reception team. They will call you back at the earliest opportunity!
To protect you and the team, we will be screening patients on the phone and upon entry to the office. When entering, please ensure you use our hand sanitizing stations.
Please take care of yourselves!
The Midtown Dental Team.
Our office has always followed strict infection control standards and in order to keep us all protected during this pandemic and in the future, we have updated our protocols. When we see you at your next appointment, things will be a little different.
• We will ask some screening questions before your appointment and you’ll be asked those same questions again when you’re in the office.
• You may be asked to wait outside our office or in your car and call us when you arrive and then wait for a call back to let you know when you can enter the office.
• We have hand sanitizer that we will ask you to use when you enter the clinic. There are more dispensers around the office for you to use as needed.
• Our waiting room will no longer offer magazines or children’s toys since those items are difficult to fully disinfect.
• Appointments will be spaced out to allow for physical distancing between patients. That might mean less flexibility for scheduling your appointment, but it will also reduce the number of patients in the reception area at any one time.
• You may be surprised that we’re wearing more protective gear — such as masks, face shields, gowns — than we normally do during your visit.
Rest assured, all these procedures are designed to create the safest environment for you, other patients and our team.
We look forward to seeing you again. If you have any questions, please let us know. To make an appointment, call our office at [office number] or email us at [email address].
Thank you for patience and loyalty throughout this ordeal. We value your trust and look forward to welcoming you back!
Sincerely,
The Team at Emerald View Dental
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